Aiseesoft iPhone Transfer FAQ
Q: What's the difference between the trial version and the registered version of the program?A: As for the trial version, the maximum transfer is 10 files or 10 files left you can transfer. As our registered users it will no conversion time limitation, you will be entitled to get the free upgrade within a certain version and receive the full technical support from us. Also, we provide special discounts for our customers.
Q: What is Extended Download Service?
A: It is provided by RegNow in case customers forget or lost their registration information when they want to re-install the program. Actually, we do not suggest customers purchasing these services. If you lost or forget your registration e-mail, please contact us with your order number or the e-mail address you used to place the order, then we will resend the registration e-mail to you without any charge.
Q: How can I know my version of Aiseesoft iPhone Transfer, how can I upgrade it?
A: Launch this software and click the “Help” pull-down menu, and hit the “About” column, you would see the version of this software.
If you have purchased our software, you just need to re-download the software and upgrade to the latest version with your registration code. If you fail to update, please contact us via support@aiseesoft.com.
Q: How can I copy one iPhone files to another with this iPhone Transfer?
A: Connect two iPod/iPhone to your computer via USB cable first, then open the library/playlist that you want to export files. Pick the files that you need to transfer. At last, click the third botton at the bottom, it will show you the folder of another iPhone that you want to transfer to. Click OK. The transfer can be finished automatically
Q: How can I copy my iPod/iPhone files to my computer?
A: Connect your iPod/iPhone to your computer via USB cable. After done, the iPod/iPhone icon and its library and playlists will appear in the Device list. Then open the library/playlist that you want to export files, and then check the file(s) you want to export in the file list. Last, click the second button at the bottom, to select the destination of the exporting files and start exporting files.
Q: How can I copy video and audio files or folders from Computer to iPhone?
A: Connect your iPod/iPhone to your computer via USB cable first. Then, click the second botton at the bottom to seek the files or folders that you want to import to iPhone and click OK.
Q: Is this iPhone Transfer can transfer my iPod to iPod, iPod to Computer, Computer to my iPod?
A: Yes, iPod and iPhone have the same function in the field of multimedia, this iPhone Transfer is also applied to iPod.
