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Aiseesoft Total Video Converter FAQ
  • Q: What's the difference between the trial version and the registered version of the program?

    A: There is no functional difference between the trial version and the full version. The only limitation of trial version is conversion time limitation: the maximum 5 minutes conversion of a more than 5 minutes file and with a less than 5 minutes file, you could only convert half of it.

    As our registered users it will no conversion time limitation, you will be entitled to get the free upgrade within a certain version and receive the full technical support from us. Also, we provide special disounts for our customers.

  • Q: How do I get rid of the black edges around my movie?

    A: You can cut off the black edges around your movie video by the "Crop" feature of our program. Click the "Crop" icon and crop your movie video using the provided methods in the crop window.

  • Q: To convert my Limewire video for iPod, what are the video specs I should be aware of?

    A: Video formats supported by iPod: H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per sec., Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 768 Kbps, 320 by 240 pixels, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per sec., Simple Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats.

  • Q: How can I get the best MP4 quality?

    A: Please select H264 MP4 format from Format drop-down list. But please note that it will take you more time than to select other output formats. Additionally, it also makes difference when you raise video bitrates and audio bitrates.

  • Q: I just want a clip/segment of my video. Is it possible?

    A: Surely, after you add the video to the program, please enter the Trim mode, and then start to make a video Clips as per your requirements.

  • Q: How to merge my several videos into one file?

    A: After your video is added into the program, please check all the files of your video and then select "Mergin into one file" check box, you should be able to get one single file for your selected videos.

  • Q: I want to capture the current image of my movie, is it possible and how to get it?

    If you like the current image of your video you can use the "Snapshot" option. Just click the "Snapshot" button the image will be saved and you can click the "File" next to "Snapshot" button to open your picture. You can select the destination of the picture by clicking the "Preferences" button. As default the captured image will be saved at: C:\Documents and Settings\Administrator\My Documents\Aiseesoft Studio\Snapshot.

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