A: There is no functional difference between the trial version and the full version. The only limitation of trial version is conversion time limitation: the maximum 5 minutes conversion of a more than 5 minutes file and with a less than 5 minutes file, you could only convert half of it. As our registered users it will no conversion time limitation, you will be entitled to get the free upgrade within a certain version and receive the full technical support from us. Also, we provide special discounts for our customers.

A: It is provided by RegNow in case customers forget or lost their registration information when they want to re-install the program. Actually, we do not suggest customers purchasing these services. If you lost or forget your registration e-mail, please contact us with your order number or the e-mail address you used to place the order, then we will resend the registration e-mail to you without any charge.

A: Launch this software and click the "Help" pull-down menu, and hit the "About" column, you would see the version of this software.

If you have purchased our software, you just need to re-download the software and upgrade to the latest version with your registration code. If you fail to update, please contact us via support@aiseesoft.com.

A: Just click "Downloader" to to open the YouTube Downloader. And There are two methods to download the YouTube Video. The first one, use "Add Task" Window. The second, use an Internet Brower (IE) to navigate YouTube. But Please confirm "Add to explore right button" in the "Properties View" is checked before using this way.

A: The method is same as using Aiseesoft Total Video Converter, so you can visit the Aiseesoft Total Video Converter FAQ.