Why and How to Fix No Backup Found on WhatsApp

Part 1. Why Does WhatsApp Say No Backup Found

WhatsApp offers two main solutions to back up your chats and related media. It lets you create backups to a cloud service like Google Drive or iCloud. Also, you can choose to back up WhatsApp chats to your phone’s internal storage or an SD card. You can set WhatsApp to automatically create backups daily, weekly, or monthly.

You should know that only backups created on the cloud can be restored when you switch devices. If your WhatsApp chats are backed up on the local phone storage, you can’t access them on another Android phone or iPhone. In that case, you may see the No Backup Found message.

When you encounter the No Backup Found message, you should check if there is no WhatsApp backup created. Perhaps you have disabled the automatic backup function in WhatsApp settings. Also, you need to ensure you are at the correct backup location.

If you sign in to with an incorrect Google or iCloud account, you won’t see any WhatsApp backup. Sometimes, insufficient cloud or phone storage will lead to no backup found on WhatsApp problem. When the storage is full, your WhatsApp backup might not be created successfully or completely. If the backup is extremely old or it is corrupted, you can’t restore WhatsApp chats from it. In some cases, a bad network may also cause WhatsApp to display the No Backup Found message.

Part 2. How to Fix the No WhatsApp Backup Found Issue

When you get the no Backup found on WhatsApp issue, you should first check your network and ensure your device is connected to a good and stable one. Also, you can update software and WhatsApp to the latest version. After that, you can restart your Android phone or iPhone to fix compatibility issues. If the issue still exists, take the five tips below to fix it.

Enable Automatic Backups on WhatsApp

Go to WhatsApp Settings on your Android or iPhone, choose Chats, and then go to Chat Backup. Here, you should ensure the backup feature is turned on. You can set the automatic frequency as daily, weekly, or monthly. Moreover, you should ensure Google Drive or iCloud is enabled in your phone’s settings. During this step, you can try manually creating a new backup for your WhatsApp chats.

Verify Your Google or iCloud Account

When WhatsApp says no backup is found for this account, you should double-check your account and ensure it is the one linked to your WhatsApp backup.

Free Up Phone or Cloud Storage

You need to make sure your phone’s internal storage or cloud space is enough for backing up WhatsApp. If your Google Drive or iCloud doesn’t have enough space, you can upgrade your plan to get more. You can also delete unnecessary files to free up storage.

Uninstall and Reinstall WhatsApp

As I mentioned earlier, you can update WhatsApp to the latest version and check if the backup can be found. If the issue is still there, you can choose to uninstall the app and then reinstall it. This operation may help to resolve glitches with the backup functionality.

Contact WhatsApp Support

If none of the above solutions help to solve the no WhatsApp backup found problem, it’s time to contact the official WhatsApp Support for further assistance. You are required to provide your phone number and email address. Also, you should describe details about the issue.

Extra Tip: Effortlessly Transfer and Back Up WhatsApp Chats

Aiseesoft WhatsSync offers a convenient way to back up all your WhatsApp chats, voice notes, images, videos, and other files to a Windows PC or Mac. Besides, it lets you create WhatsApp backups to Google Drive. When you switch to a new phone or want to restore WhatsApp data from a backup file, you can also rely on it. Moreover, it allows you to directly transfer your WhatsApp conversations from an Android phone to an iPhone or from an iPhone to an Android device.

Part 3. FAQs of No Backup Found WhatsApp