[Fast & Safe] Recover Data from Samsung with Cracked Screen (Android 10–14)

A cracked Samsung phone screen can quickly turn into a nightmare, especially when the display goes completely black, and all your important data becomes inaccessible. Many Samsung users have faced this frustrating situation after accidents or sudden damage, only to realise that photos, contacts, messages, and other valuable files are trapped inside the device. Situations like these can be frustrating, especially when recovering personal data is more challenging than changing the hardware or buying a new phone. A shattered screen that does not allow you to access your device does not necessarily imply that your data is lost forever, however. In this tutorial, we intend to help you understand various reliable ways through which you can perform Samsung broken screen data recovery, thus enabling you to retrieve the data that you deem essential even when the device is out of use.

Recover Data Cracked Screen Samsung
Tool / Method Best For Requires Backup Data Loss Risk Difficulty Supported Android / Samsung
Aiseesoft Free Android Data Recovery Black screen, cracked display, unresponsive touch No No (read-only recovery) Easy Android 10–14, Galaxy S21–S24, A series, Note series
USB Mouse (OTG USB Connector) Screen is visible, but touch is not working No No Easy Android 8–14 (OTG supported models)
Screen Mirroring (TV/Monitor via HDMI or Smart View) Partial screen visibility No No Medium Android 9–14 (Smart View supported devices)
Google Backup Restore Device inaccessible, but Google backup enabled Yes No Easy Android 10–14
Samsung Cloud Backup Samsung account backup available Yes No Easy One UI 4–6 (Galaxy S, A, Z series)

Part 1. Recover Data from Broken Samsung Using Android Data Recovery Tool

When your Samsung screen is cracked or completely black, accessing your data directly from the phone becomes almost impossible. Instead of replacing the screen immediately, you can use Aiseesoft Free Android Data Recovery to extract important files safely. This tool is designed for broken Samsung data recovery, allowing you to retrieve contacts, messages, photos, and more, even when the touchscreen is unresponsive. It supports modern Samsung devices, including Galaxy S21–S24, A series, Note series, and devices running Android 10–14 / One UI 4–6.

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  • Preview data before recovery
  • Safe, read-only scanning (no data overwrite)
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Steps to Recover Data from a Broken Samsung Screen

Step 1.
Install Aiseesoft Free Android Data Recovery on your Windows or Mac computer. To connect your damaged Samsung phone to the computer, use a USB cord. If prompted, follow on-screen instructions to enable USB debugging (if accessible).
Connect Samsung to PC
Step 2.
Pick the file types you want to recover (Contacts, Messages, Gallery, Videos, etc.).
Pick A File
Step 3.
Click Next and allow the software to analyze your Samsung phone.
Step 4.
Preview recoverable files and click Recover to save them to your computer.
Click to Recover

Part 2. Recover Data from Samsung with Cracked Screen with USB Mouse (OTG USB Connector)

If your Samsung screen is cracked but still displays content and the touch function isn’t working, you can use a USB mouse with an OTG adapter to operate the phone and recover data. This is a practical solution to remove password from Samsung phone that has a broken screen when the device powers on and recover your data.

Step 1.
Check if your Samsung phone powers on. Press the Power button and ensure the screen lights up, even if it’s cracked.
Step 2.
Connect the OTG adapter to your phone’s charging port. Then plug a USB mouse into the OTG adapter. If your device supports OTG, a cursor will appear on the screen.
Step 3.
Use the mouse to unlock your phone by entering your PIN, drawing the pattern, or typing the password.
Enter The Pass
Step 4.
Once unlocked, connect your Samsung phone to a computer with a USB cable. Use the mouse to pull down the notification panel and tap USB Settings. Select File Transfer (MTP) to enable data access from the computer.
Step 5.
On your computer, open This PC (Windows) or Finder (Mac) and click on your Samsung device. Navigate to folders like DCIM, Pictures, Downloads, or Documents, and copy all the important files to your computer.

Pros

  • The screen is cracked but still visible
  • The touchscreen is not working
  • Phone powers on normally
  • Device supports OTG (most Galaxy S, A, Note, Z series)

Cons

  • Does NOT work if the screen is completely black
  • It won’t help if you forgot the lock password
  • Severe internal damage may prevent the computer from detecting the phone

Part 3. Recover Data from a Broken Samsung Phone by Mirroring the Screen to a TV or Monitor

If your Samsung screen is too damaged to use, you can mirror it to a TV or monitor to access your data. This method is suitable when the display is black or unresponsive, but the phone itself still works. It allows you to navigate and copy files without touching the broken screen.

Step 1.
Connect your Samsung phone to a TV or monitor using an HDMI adapter (or a USB-C to HDMI cable).
Connect Samsung to Hdmi
Step 2.
Turn on the phone and the TV/monitor. If asked, enable screen mirroring. The display of your phone should now be visible on the external display.
Step 3.
Connect a USB mouse or keyboard via OTG and use it to control the phone. Locate your files and transfer the data that you want to keep to a PC or external storage.

Pros

  • Phone screen is completely black, but still powers on
  • Touch functionality is unresponsive

Cons

  • Requires a USB-C to HDMI cable or an HDMI adaptor that is compatible
  • For navigation, an OTG-compatible mouse or keyboard is required
  • Only functions if the phone is still able to turn on and run internally

Part 4. Restore Data from a Samsung Phone with a Cracked Screen via Google Backup

If your Samsung phone’s screen is broken but you previously enabled Google Backup, you can restore your contacts, photos, and other data to a new device or after repairing your current phone. This method works even if the screen is unusable, provided your data was backed up.

Step 1.
If you have a new Samsung phone or your old phone has been repaired, the very first thing you should do is sign in to your device with the same Google account that you used for backup.
Step 2.
In the process of setting up the phone, when you get a prompt, choose to restore from Google Backup. Then, from the list presented, select the version of the backup that contains the data you want.
Step 3.
Do not interrupt the process and wait until the restoration completes. Your apps, contacts, pictures, and settings will be restored automatically. Make sure you have all the files you consider important.

Pros

  • The screen is completely broken or unresponsive
  • Data was previously backed up to Google

Cons

  • Only restores data included in the backup
  • Cannot recover files that were never backed up
  • Requires a stable internet connection

Part 5. Restore Data from a Samsung Phone with a Cracked Screen Using Samsung Cloud Backup

If you previously enabled Samsung Cloud backup, you can restore your important data even if your Samsung tablet won’t turn on for its broken screen. This method works best when switching to a new Samsung device or after repairing your current phone. It’s an effective solution for Samsung recover data from broken screen cases where cloud backup was activated beforehand.

Step 1.
Turn on your new or repaired Samsung device and connect it to a stable Wi‑Fi network. Sign in using the same Samsung account that was used on your broken phone.
Step 2.
Go to Settings, tap Accounts and Backup, then select Samsung Cloud.
Step 3.
Tap Restore Data and choose the device backup you want to restore from.
Step 4.
Select the data types you want to recover (Contacts, Messages, Gallery, Apps, etc.), then tap Restore.
Step 5.
Wait for the process to finish. Once completed, check your phone to confirm your data has been successfully restored.
Recover Data On Cloud Backup

Pros

  • Samsung Cloud backup was enabled before the screen was damaged
  • You are setting up a new Samsung Galaxy device
  • The original phone screen is completely unusable

Cons

  • Only restores data previously backed up to Samsung Cloud
  • Requires Samsung account credentials
  • Needs a stable internet connection
  • Some regions or newer models may have limited Samsung Cloud storage features

Part 6. FAQs about Recovering a Data Cracked Screen on a Samsung

Will data recovery from a damaged screen be possible if I root my Samsung phone?

Rooting is not recommended unless you are an advanced user. It may void the warranty and overwrite existing data, making recovery more difficult.

Can I recover WhatsApp or social media messages from a broken Samsung phone?

Yes, if the apps were backed up to Google Drive, Samsung Cloud, or other cloud services, you can restore your chats on another device.

Can I recover data from a water-damaged Samsung phone with a cracked screen?

Yes, but recovery success depends on the internal components. Using professional recovery software or hardware repair may be necessary before retrieving files.

Conclusion

Through this piece, readers will be able to figure out several methods for getting back important information from a Samsung phone that has a cracked screen. The article will help them make a decision regarding which method suits their device’s situation, whether they have a backup, and what kind of data they want to recover. They can select a professional broken Samsung data recovery tool, an OTG USB mouse, a display screen mirroring to a monitor or TV, or retrieve from a cloud backup, thus gaining assurance and confidence in their action to save contacts, pictures, messages, and other files. Besides, the guide points out that even from physically damaged devices, data can be recovered safely and efficiently.

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