I Can't Get Any Emails on iPhone. How to Fix?

October 23, 2019Nicole Jones
I not receiving any emails on my iPhone how can I fix the problem?" "I have not received any mail for 24 hours – but I can send email. Can anyone help as to why I cannot receive mail? Thanks.

It would be frustrating that our iPhone cannot receive any new emails, especially when it can send emails normally. So here we will analyze why it happens and how to fix this problem. We will provide basic tips and advanced solution for you to solve the not receiving emails issue on iPhone. If you lost some important emails during the fixing process, we also provide data recovery tips for you.

Not Receiving Emails on iPhone

Part 1. Basic Solutions to Fix Not Receiving Emails on iPhone

If it's the first time that you encounter the problem of not receiving emails on iPhone but you can send mails through Mail app as usual, maybe it's just a temporary software glitch transpiring on the Mail app. Other culprits can be an app or OS update recently. To fix this problem, please check the basic methods to troubleshoot this issue.

1. Restart iPhone

It should be the first and basic method every Apple user will try whenever they meet problems with their iPhone. Just firstly restart your iPhone to see whether you can receive emails normally after that.

2. Check iPhone Network Connection

Check whether your Wi-Fi connection is in good condition. You can open a web browser on your iPhone and visit a web page randomly. If you can visit the web page, the Wi-Fi connection is fine. If it does not work, you need to change another one.

Or you can turn on Cellular data and see if you can receive emails.

3. Reset Network Settings

If there is something wrong with your network settings, you can reset network settings and check if you can receive emails again.

Step 1.
Go to Settings > General > Reset and choose Reset Network Settings option.
Step 2.
Enter your passcode to confirm the reset.
Reset network settings

4. Quit and Restart Mail App

In case it is a minor glitch occurring on the Mail app, you can quit it and restart the Mail app to see if you are able to get emails on your iPhone.

5. Check Mail Settings

If the above solutions don't work for you, please check and make sure your Email account settings are correct.

Step 1.
Go to Settings > Accounts & Passwords and tap your email account.
Step 2.
Tap your email address next to Account to see the account information, such as your name, the incoming and outgoing mail servers, etc.
Step 3.
Check the recommended settings for your email account in the Mail Settings Lookup tool and make sure that they are the same as what you see on your screen. If you don't see the settings for your email account, contact your email provider or system administrator.
Mail Settings lookup

6. Check iOS Mail Fetch and Notification Settings

Step 1.
Go to Settings > Accounts & Passwords > Fetch New Data.
Step 2.
Choose a setting, like Automatically or Manually, or choose a schedule for how often Mail fetches data.

If your iPhone is running iOS 11 or later, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.

Also make sure that your Notification Settings are correct for the Mail app.

Step 1.
Go to Settings > Notifications.
Step 2.
Tap Mail and select the email account that you cannot get emails.
Step 3.
Adjust your Alerts, Sounds and Badges.

7. Update iOS Version to the Latest

If you have an older iOS version, updating it to the latest can fix bugs and improve your iPhone functions. Update the iOS version and check if you can get emails on iPhone normally.

Part 2. Advanced Solution to Not Getting Emails on iPhone

If the common solutions recommended in the first part could not fix the not receiving emails issue on your iPhone, perhaps the issue is related to an iOS system problem. If it's the case, we recommend you to try the advanced method: using a professional tool iOS System Recovery to fix all the iOS related issues. It can fix various issues on iPhone, such as iPhone stuck on press home to upgrade, Touch ID not working, iPhone stuck on DFU mode, recovery mode, Apple logo, headphone mode, etc.

Aiseesoft iOS System Recovery


Aiseesoft FoneLab-iOS System Recovery

  • Fix not receiving emails on iPhone caused by iOS system issues.
  • Recover iOS system from various scenes, such as device issues, screen issues, iOS Mode issues and iTunes issues.
  • Downgrade and upgrade iOS to supported version.
  • Support all iOS devices like iPhone 11 Pro Max/11 Pro/11, iPhone XS/XS Max/XR/8/8 Plus, iPad Pro, iPad Air and more.

Check how to fix iPhone not receiving emails issue with the advanced method.

Step 1.
Download and install this iOS System Recovery tool on your Windows or Mac computer.
Step 2.
Launch the software and connect your iPhone to computer with a USB cable. Then tap "Trust" on your iPhone screen and your device will be detected by the software automatically.
Select iOS System Recovery
Step 3.
Select iOS System Recovery part and click "Start" button.
iOS System Recovery interface
Step 4.
Choose the repair type you want. With the Standard Mode, the tool will fix your device without losing any data. With the Advanced Mode, the tool will fix your device but erase all the data. To fix the iPhone not receiving emails problem, we choose Standard Mode and click "Confirm" to continue.
Select repair mode
Step 5.
If iOS System Recovery detects that the there is a system problem with your iPhone, it will ask you to confirm your device information before you start to repair your device.
Step 6.
After confirming your device information, click "Repair" to download the firmware package and start to fix the not receiving emails issue on your iPhone.

Part 3. How to Recover Lost Emails after Fixing Not Receiving Emails

What if you find that there are emails lost after you fix the iPhone not receiving emails issue? You need a professional iOS data recovery tool. Try out iPhone Data Recovery to get back the lost emails. It can help you recover lost emails, text messages, iMessages, photos, contacts, WhatsApp/Kik/Line/Viber/Facebook Messenger data, call history, etc. from iOS device, iTunes or iCloud backup easily and safely. Check detailed steps below.

Step 1.
Download, install and launch the iOS data recovery tool on your computer.
Step 2.
Choose iPhone Data Recovery part, connect your iPhone to computer with USB cable.
Step 3.
Choose to recover the lost emails from your iPhone, iTunes backup or iCloud backup according to your real situation. If you have not backed up emails with iTunes or iCloud before, you need to select Recover from iOS Device.
Recover from iOS device
Step 4.
Click Start Scan to scan your iPhone. After scanning, all the files in your device will be listed in categories. Please note that if there are many files in your iPhone, the scanning process may take longer.
Step 5.
After the scan is finished, you can preview the scanning result to find the emails you want to recover. Once you find them, select them and click the "Recover" button to recover the lost emails to your computer.


If you find that you cannot get emails on iPhone, hopefully you can know how to fix this issue after reading this article. More over, if you need to find back the mistakenly deleted or lost data in your iOS device, we have also recommended an iOS data recovery tool above. But you'd better start to back up important emails, messages and other data on your iPhone frequently from now on. If you have any other good tips for fixing not receiving emails on iPhone, please tell us by leaving a comment below.

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