How to Fix the Problem That Yahoo Mail Is Not Working on iPhone

September 13, 2019Nicole Jones

As a long-standing email provider, Yahoo Mail is very efficient in sending, receiving and managing emails. That stops when Yahoo Mail is not working on your iPhone. According to a recent survey, majority of Yahoo users are checking their emails on mobile devices. It makes sense that Yahoo Mail has a lot of mobile traffics per month. This article explains how to fix the problem that Yahoo Mail stops working on iPhone.

Yahoo Mail Not Working

Part 1: Why Yahoo Mail Stops Working?

Why is your Yahoo Mail not working? By now, the known issues include:

1. Yahoo Mail has not released the update for iPhone that has been installed the latest version of software.

2. Yahoo Mail is stuck and cannot be open.

3. Your emails are not showing in Yahoo Mail due to configuration and other conflicts.

4. The login information has outdated if you have changed them on other devices.

Part 2: Basic Tips to Fix Yahoo Mail Not Working on iPhone

Tip 1: Update Software

When Yahoo Mail is not working on your iPhone, the first thing you should try is to update your software. Outdated software can lead to various problems including mail works abnormally.

Update Software
Step 1.
Open your Settings app from the home screen, tap on your name, and go to General > Software Update.
Step 2.
If there is an update available, press the Download and Install button. When prompted, enter your password and get the latest update.
Step 3.
Wait for your iPhone to restart, and then try Yahoo Mail again.

More details about iPhone software update, check it here.

Tip 2: Re-set up Yahoo Mail on iPhone

You can use email services in iPhone's Mail app, but Yahoo Mail may be not working if you set up it incorrectly. Plus, if you have changed your password of Yahoo account, you have to modify it on your iPhone as well.

Step 1.
Run the Settings app from your home screen, tap on your name, and head to Accounts & Passwords. Touch your Yahoo Mail account and then tap Delete Account to remove it.
Step 2.
Next, go back to the Account screen and tap Add Account > Yahoo > Add Mail Account (Yahoo account forgot? Recover it here.).
Step 3.
Now, fill the details, like your name, email address, password, etc. Then tap Next, go to the xIMAP tab and enter the details based on Yahoo Mail.
Step 4.
Then access your Yahoo Mail to check if it works as usual.

Tip 3: Configure Yahoo Mail Correctly

iPhone make a connection between the SMIP and IMAP server of Yahoo Mail. If you enter the wrong information of the server, Yahoo Mail will not work on iPhone. Fortunately, you can correct it simply.

Step 1.
Also start your Settings app, tap on your name, go to Mail > Accounts, and choose Yahoo Mail.
Step 2.
Touch your account to open the configuration screen. Then enter the Incoming Mail Server of Yahoo Mail:
Requires SSL: Yes
Port: 993
Outgoing Mail Server of Yahoo:
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Step 3.
Tap Done to confirm it and now you can check your Yahoo emails on iPhone.

Tip 4: Check Your Network


In some cases, Yahoo Mail is not working on iPhone due to network problems. If you are out of Wi-Fi coverage, for example, you have to use the cellular data to access emails. It needs you to turn on in Settings > [your name] > Cellular.

Tip 5: Use Third-party App Passwords

When using iPhone Mail app to access your emails, Yahoo Mail may be not working since you are prompted to enter the third-party passwords. Here are steps to get it.

App Passwords
Step 1.
Log in your Yahoo account in browser and go to the Account Security page.
Step 2.
Click Generate app passwords, and select iOS Mail app on the list.
Step 3.
Now, you can sign in the password and access Yahoo Mail on iPhone.

Tip 6: Try Yahoo Mail App

Yahoo Mail

The alternative solution when Yahoo Mail is not working on iPhone is the Yahoo Mail app. The app has configured Yahoo server, so it makes easier to use email on your iPhone. The Yahoo Mail app is free to download in App Store.

Sometimes, you may face the problem that Yahoo Mail app stops working on iPhone as well. Then you need to check the update in App Store or reinstall the app.

Part 3: One-stop Solution to Fix Yahoo Mail Not Working on iPhone

If you have tried tips above and Yahoo Mail still is not working on iPhone, Aiseesoft iOS System Recovery can help you. iOS System Recovery is the best option to fix your iPhone and let Yahoo Mail work normally.

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How to Fix Yahoo Mail Not Working on iPhone

Step 1. Install the easiest iPhone repair tool
Get iOS System Recovery installed on your computer and launch it. Next, connect your iPhone to the computer with a USB cable, and then it will be detected.
Step 2. Select your iPhone repair mode
Choose the fix mode (Advanced or Standard) in the interface to initiate the process.

Here, there are 2 options you could make.

If your iPhone is normal, then you can click "Optimize" button to downgrade or upgrade iOS version.


If your iPhone is detected to be abnormal, you will be into the interface of the firmware and iPhone model information directly.

Step 3. Repair iPhone
Modify your iPhone information from Category, Type, and Model if they are not correct

Then select the iOS version that you want to upgrade or downgrade, and click "Next" to start to download the firmware and repair your iPhone system.


This tutorial has talked about what you can do when Yahoo Mail is not working on iPhone. First of all, several factors can lead to the problem. Then we shared the solutions to fix this issue on your iPhone. For average people, we suggest you to try Aiseesoft iOS System Recovery. If you have more suggestions or questions, please write them down in the comment area below.

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