iPhone Voicemail Not Working in iOS 11/12, How to Fix

Summary: iPhone voicemail not working after iOS 11 or iOS 12 update? How to solve the iPhone 4/5/6/7/8/X visual voicemail not working problems? This post will show you effective solutions to bring the iPhone voicemail feature back to normal.

"Couple days ago, I got a new iPhone 8 Plus. But I notice that the voicemail feature is not working. I just upgrade my iPhone to the new iOS 11.4.1. Is there something wrong with the new iOS version? I tried rebooting my iPhone but the issue was still existing. Why is my voicemail not working? How to solve the problem?"

"The voicemail on my iPhone 7 is no longer functioning, what should i do? When i open the voicemail option, it only shows a blank screen with a "Call Voicemail" button. I have tried resetting network settings but the iPhone voicemail still not working. Now i am using the iOS 11.3, any help?"

iPhone voicemail is one of most popular communicate ways to convey audio messages with others. Visual voicemail was first introduced in 2007 with the first iPhone. It provides a convenient way to send, view and check voicemails on iPhone. There is no need to dial a number and listen to your voicemails through an automated message system anymore.

iPhone Voicemail Not Working

When you want to send or play a voicemail, you can easily use the Visual Voicemail app on iPhone. But recently, more and more iPhone users complain the iPhone voicemail not working problem, especially when they upgrade iOS to iOS 11 or iOS 12.

You are at the right place if you are facing the situation that your iPhone voicemail won't play or not working as expected. This post aims to deal with the iPhone X/8/7/6/5/4 visual voicemail not working issue.

Part 1. Why is iPhone voicemail not working in iOS 11 or iOS 12

In general, iPhone visual voicemail not working problem is mainly caused by two reasons. In most cases, it is due to the bad network connection. There may be some bugs on the network connection between your iOS device and carrier like Verizon, AT&T and O2 and so on. So after you upgrade iOS to a new version, some bugs will stop the common connection and make your iPhone can't download voicemails from your wireless carrier.

Sometimes, the Phone app problems will also lead to the visual voicemail not working correctly on iPhone, such as voicemail setting, network setting, signal status and more.

Part 2. How to solve iPhone voicemail not working problems in iOS 11/12

There are some regular iPhone visual voicemail not working problems like iPhone not showing voicemail messages, voicemail currently unavailable, can't listen to a voicemail message, and can't live a voice message and so on. If you are facing the similar issue, you can follow the methods below to get rid of it.

Restart iPhone to fix iPhone voicemail not working

You have to admit that, restarting iPhone is a simple and effective way to solve various problems on iPhone. When the iPhone voicemail is not working normally, you can first try rebooting iPhone to solve the problem.

Restart iPhone

Don't Miss: Best Method to Transfer Voicemails from iPhone to Computer (PC/Mac)

Reset network settings to fix voicemail not working on iPhone

If your iPhone X/8/7/SE/6/5/4 visual voicemail not working problem is caused by network connection, you can reset network settings on iPhone to fix it. Before you do that, you can first turn on and off Airplane Mode to check if the problem still exist.

Reset Network Settings

Step 1 Turn on your iPhone and open Settings app.

Step 2 Tap on General > Reset > Reset Network Settings and then enter the password to reset network settings on your device.

Update iOS version to fix Apple voicemail issues

As we mentioned above, after your upgrade your iPhone to a new iOS version, some bugs may cause the visual voicemail not working problem. Under most circumstance, Apple will notice the issues and lease a new iOS version to fix these bugs. Many obvious bugs will be fixed in the latest iOS version. So if there is a new iOS available, you can try updating the iOS version to solve the visual voicemail not working on iPhone.

Update iOS Version

Step 1 Unlock your iPhone and open Settings app.

Step 2 Tap General > Software Update and then check if there is a new iOS available. Tap Download and Install to update the iOS version.

Professional way to fix iPhone voicemail not working

If the visual voicemail not working issue is caused by some app bugs or errors, you should pay more attention to this part. Here we sincerely recommend a powerful iOS system recovering tool to help you solve problem.

iOS System Recovery For Mac

Step 1 Double-click the download button above to download, install and run this iOS system recovery on your computer. Connect your iPhone to it with USB cable.

iOS System Recovery

Step 2 Click on More tools on left pane and then choose iPhone System Recovery on the right. Click Start and it will automatically detect your iPhone.

Detect iPhone

Step 3 Some basic information of your iOS device will be listed in the interface. Click Confirm and then Repair to fix app errors.

Fix iOS Errors

When the fixing process is finished, you can disconnect your iPhone and check if the visual voicemail not working is still there.

Update or contact carrier to fix iPhone voicemail not working

You can also update the carrier on iPhone to solve the Apple voicemail can't work issue. You can tap Settings > General > About > Carrier to update carrier.

Update Carrier

If all methods above still can't help you solve the problem, you can visit your carrier site and contact for help. You can get more support pages, FAQ tools or other methods to fix visual voicemail not working on iPhone.

Many reasons may affect visual voicemail or network connection and cause your iPhone 4/5/6/7/SE/8/X voicemail cannot work normally. We offer some common and effective solutions to help you get rid of it. If you have any better method, you can leave it in comment to help more readers. Feel free to leave us a message if you still have any puzzle.

What do you think of this post?

Excellent

Rating: 4.8 / 5 (based on 20 votes)

author picture

September 06, 2018 08:30 / Posted by to iPhone Troubleshooting