How to Resolve the Problem that Audio and Video out of Sync

November 15, 2021Ashley Mae

"I just played a movie on my Windows 10 computer, but the audio sound wired and out of sync, how to fix this issue?" Today, it is easier to get entertainment than ever before thanks to technology progress. However, problems happen occasionally due to hardware or software error. For example, many times you might find the audio playing before images or vice versa. This article will give the verified solutions to fix audio and video out of sync on Windows.

Fix Audio and Video out of Sync

Part 1: Ultimate Solution to Fix Audio and Video out of Sync

It sounds difficult to fix audio and video out of sync error, but you can do it if you have a proper tool, such as Aiseesoft Video Converter Ultimate. It enables to fix the audio delay issue within seconds even if you do not have any technical skill.

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How to Fix Audio Video Sync Error Permanently

Step 1: Install video editor
The best video editor provides two versions, one for PC and the other for Mac. Install the proper one on your laptop and launch it when you encounter the audio is not synced with video. Go to the Toolbox tab from the top ribbon and choose Audio Sync.
Step 2: Open video
Click the + icon at upper left corner to trigger the open-file dialog. Find and select the target video and click the Open button to add it. Now, you can preview the video in the preview pane. Pull down the Audio Track option and choose the audio track that is not synced with the video.
Audio Sync
Step 3: Fix audio out of sync
Move to the Delay section, and move the slide bar left and right until the audio is synced with video. Once you are satisfied, write down a new name in the Name field. Click the Folder button and choose a location folder. If you intend to adjust the custom options, click the Gear icon in the Output field. At last, click on the Export button to save the video to your computer.

Part 2: Common Solutions to Fix Audio and Video out of Sync

Solution 1: Update Audio Device Drivers

The first thing you can do when audio and video are out of sync on Windows is updating audio device drivers. We demonstrate the steps below.

Update Driver
Step 1:
Go to the Start menu at the lower left side of your screen, search for Device Manager and select it from the list.
Step 2:
On the Device Manager popup dialog, click the Sound entry and locate the video and game controllers section.
Step 3:
Right-click on each entry in the list and select Update driver. Next, click Search automatically for updated driver software on the new dialog.
Step 4:
Repeat the same process for each audio device. Then play the video again.

Solution 2: Check Internet Connection

Check Internet Connection

Sometimes, the audio and video are not synced in Chrome because your internet condition is too poor. Online video and stream loading requires a lot of data traffic. If you are using a wireless connection, replace it with a cable instead.

Solution 3: Correct Sound Settings

Incorrect sound settings can lead to audio and video out of sync. Fortunately, it is not difficult to make sound settings correct.

Correct Sound Settings
Step 1:
Right-click on the volume icon on your taskbar and select Sounds. By default, the volume icon appears at bottom right side. You can also open the sound settings pane from Control Panel.
Step 2:
Enable your speakers under the Playback.
Step 3:
Next, click the Properties button. Then check Device usage and set it to Use this device(enable).
Step 4:
Go to the Advanced tab in the properties window and check Exclusive mode.
Step 5:
Make sure to uncheck Give exclusive mode applications priority. Finally, click the OK button to confirm the settings. Now, the audio should sync with video.

Solution 4: Run the Playing Audio Troubleshooter

There is the audio troubleshooter on Windows 10. It is able to fix the problem that audio is out of sync with video image.

Audio Troubleshooter
Step 1:
Also, go to the Start menu, search for Settings and open it. Alternatively, you can open it by hitting the Windows + I key combination on your keyboard.
Step 2:
Head to the Update & security section at the bottom of the Settings window. Go to the Troubleshoot tab from the left side, check under the Get up and running, and click Playing Audio.
Step 3:
Now, the audio troubleshooter will initiate. When it is done, you can try the video again.

Part 3: FAQs about Audio and Video out of Sync

How to fix audio and video out of sync on TV?

Firstly, tweak your TV hardware. Next remove all external speaker and check each one. You also need to sync your streaming services if you are using the connected TV.

Why audio and video are out of sync on Windows 10?

There are many reasons why audio and video out of sync, including outdated audio drivers, slow internet speed, improper settings and hardware issue.

Why is Netflix sound delayed?

Netflix audio that is out of sync or sounding robotic, choppy, or static is usually due to the network going unstable or slowing down. So, it is imperative to troubleshoot your Wi-Fi or cellular connection to fix the issue.


Now, you should understand how to fix audio and video out of sync temporarily or permanently. This error can happen no matter you are playing videos online or offline. Firstly, you can perform the common solutions to resolve the problem. If they are not available, we suggest you to try Aiseesoft Video Converter Ultimate directly. More problems? Please feel free to write down them as a message below.

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