How to Reset Voicemail Password on iPhone/Android When You Forgot

I cannot listen to my voicemail because I forgot the voicemail password. Who should I turn to for help? My iPhone carrier is AT&T".

Voicemail, also named as voice message or voice bank is the system that allows you to exchange personal voice messages using an ordinary telephone. Nowadays, voicemails are widely used on iPhone and Android by the carriers.

It is convenient to go through an automated message to listen to your voicemails, however, once you forgot the voicemail password, you will find it a headache. In this post, we will introduce ways to help you reset or change the voicemail password from carriers like AT&T, Verizon, Sprint, T-Mobile, etc.

Click here to know more details about Voicemail.

Forgot Voicemail Password

Part 1. How to change Voicemail password directly

This way is only available assuming you remember the original voicemail password, and you change the password on your iPhone and Android directly.

On your phone, go to "Settings" > "Phone" > Hit "Change Voicemail Password" > Enter the current voicemail password and "Done" > Type the new voicemail password and "Done" > Type your new password again, and confirm to change your voicemail password.

Reset iPhone Voicemail Password

After that, next time you open the voicemail notification, you can enter the new voicemail password to listen to the voice messages.

Part 2. How to reset Voicemail password from your carriers

If you forgot voicemail password on your iPhone or Android phone, then there is no direct way but asking for help for your carrier to help you.

Reset AT&T voicemail password on iPhone

AT&T iPhone Unlock

For finding back your AT&T voicemail password, there are two ways to make it, set up password from a call and change the password from websites.

AT&T voicemail password reset via a call

Step 1
Call 611 or 800-331-0500 to enter the wireless number starting with the area code.
Step 2
Press "3" to "Get Help with Voicemail" > "3" to select to reset your voicemail password.
Step 3
Enter the Billing Zip code for the account, and after that your iPhone will display "Password Incorrect – Enter Voicemail Password" > Type the last seven digits of the wireless phone number and "OK".

Change AT&T voicemail password online

Step 1
Step 2
Select "Reset Voice Mail PIN" > Reset the password and select a wireless number from the drop-down men > "Submit".
Step 3
After seconds, your iPhone will receive "Password Incorrect – Enter Voicemail Password", enter the last seven digits of the wireless phone number and tap "OK".

2. Change Verizon voicemail password on iPhone

If you forgot voicemail password from Verizon carrier, there are three ways for you to reset the password.

Verizon iPhone Unlock

Reset voicemail password from a call on your phone

Step 1
Dial 611 and press "SEND". Or you can directly call (800) 922-0204 to ask for automated customer service menu.
Step 2
Follow the instructions and go to "Reset Voicemail Password" > Enter the requested information and follow the prompts to reset the password.

Kindly note that you cannot have the repeated digits or consecutive digits as the reset voicemail password. After that, you can check your Verizon messages.

Change voicemail password on Verizon online

Step 2
Select the device to change the password > "Manage My Device" > "RESET VOICE MAIL PASSWORD" to get one option from "Create New Password" or "Choose a password for me" > "Submit" to change or create a new password from Verizon.

Make new password on Verizon app

In this way, you could download Verizon app to your phone to help you get the voicemail password reset.

Step 1
On your phone, go to "My Verizon" app > "Menu" > "Account".
Verizon Account Settings
Step 2
Tap "Account Settings" > Sign in your Verizon > "Security" > "Manage Voicemail Password".
Change Voicemail Password Verizon
Step 3
Input and confirm the new voicemail password and hit "Update" to make the changes.
Change Verizon Voicemail Password

3. T-Mobile voicemail password reset on iPhone and Android

T-Mobile iPhone Unlock

Set up voicemail password

Step 1
Press and hold 1 on your phone's dialpad to connect your voicemail.
Step 2
A prompted display will let you create a password the first time to access your new voicemail account, and you need to use the last four digits of your mobile number.
Step 3
Create a new password with 4 to 7 digit code. Then record your greeting and name, and you can make the default settings to use the voicemail.

Reset T-Mobile voicemail password online

Step 1
Go to T-Mobile login page to log in your T-Mobile account.
Step 2
Select "PHONE" > "Check Voicemail" > "Settings" > "PIN" to follow the screen instructions to complete the process of resetting password.

Change T-Mobile password on phone

Step 1
Press and hold 1 on your phone's dialpad to connect your voicemail.
Step 2
Press "*" key > "5" to enter the "Password Security" service.
Step 3
Press "1" to follow the instructions to change your voicemail password.

Extended reading: Locked T-Mobile phone may get the limited functions. For using T-Mobile freely, you can Unlock T-Mobile phone.

4. Sprint voicemail password reset on iPhone and Android

Sprint iPhone Unlock

Reset voicemail password on Sprint online

In this part, you will be directed into use Sprint official page to reset voicemail password. It can help you a lot, like block text messages, unlock Spring phone, etc.

Step 1
Go to, sign in your Sprint account.
Step 2
Click "My preferences" from "My Sprint".
Sprint Preferences
Step 3
Choose "Change voicemail passcode" under "Things I can manage online" to open the window of "Reset Voicemail Passcode" to start to follow the instructions to reset the passcode for voicemail.

Reset voicemail password on phone directly

Also you can dial the number on your phone to reset the password directly by dialing "*2" > "Account Information" or "Changes" to get the instructions to reset your voicemail passcode without going through voicemails.

Till now, the common ways of resetting voicemail password on your iPhone or Android phone have been shared here. For more ways of changing password from other carriers, you could contact the carriers to make the reset directly if you forgot the voicemail password.

Part 3. How to recover the lost Voicemail password on iPhone

Surely, if you lost the voicemail password before you reset the password you can use iPhone Data Recovery to help you.



Aiseesoft iPhone Data Recovery

  • This tool can help you recover the deleted voicemail password directly from your iPhone.
  • It can retrieve the lost voicemail password from iTunes or iCloud backup when your iPhone is not at hand.
  • You can preview and save the restored voicemail password to your computer.
  • It can not only recover voicemail, but also retrieve iPhone messages, contacts, photos, etc. can be recovered with this program.
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Part 4. How to find the Voicemail password with professional software

If you want to try an easier way to find your Voicemail password instead of the above ways, we highly recommend Aiseesoft iPhone Password Manager for you. It allows you to recover and view the lost account and password with a few clicks, including Voicemail, Apple ID, Wi-Fi, etc. It supports scanning and viewing all your accounts on different platforms or websites with iPhone. Moreover, this retrieval software can show all details for various accounts on your iPhone. If you like, you can even export the account and password. Follow the steps to find your Voicemail password on iPhone now.

Step 1
Download the Voicemail password finder on your Windows and Mac. Install and run it on your desktop.
Free DownloadFor Windows

Secure100% Secure. No Ads.

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Step 2
Now, you need to connect your iPhone to the computer. Click Start to scan the phone. You will be asked to set the iTunes backup password to protect your iPhone backup. Then, enter the iPhone passcode to confirm the scanning process.
Scan Password on iPhone
Step 3
Once completed, you can view all password information in the following list. It may include your Wi-Fi Account, Web& APP, Apple ID, etc. Select the Web& APP to view the recorded Voicemail password.
Check Scanned Password
Step 4
Tick the Voicemail box and click Export to save the account's related information if needed.
Save All Scanned Password on iOS

The software only saves the scanned accounts and passwords on your computer and won't upload or collect them. Therefore, you can rely on it when using it.

The scanning process will spend a few minutes. Please do not cancel it and wait for a moment.

Part 5. FAQs of forgetting Voicemail password

Can I get into Voicemail without a password?

No. If you forget the Voicemail password, you must find it in advance. Otherwise, you cannot access your account anymore.

Does resetting my voicemail password delete the messages?

Yes. Resetting the Voicemail password will erase all old messages and greetings. You must be cautious before resetting it.

How long does it take to reset my Voicemail password?

The time it takes to reset your Voicemail password varies depending on your mobile service provider. Some providers may reset it immediately, while others may take a few hours.


In this article, you have learned various methods to solve the issue of forgetting your Voicemail password. Choose the one you consider the simplest and regain access to the Voicemail app, allowing you to reconnect with your friends again. If you have any further questions about your Voicemail password, feel free to leave a comment.

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iPhone Password Manager box

iPhone Password Manager is a great tool to find all passwords and accounts saved on your iPhone. It also can export and back up your passwords.

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Free DownloadFor macOS

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