Forgot Password
1.1 Forgot iPhone Passcode
1.2 Forgot iPad Password
1.3 Forgot iCloud Password
1.4 Forgot iTunes Password
1.5 Forgot Voicemail Password
1.6 Forgot Android Password
1.7 Forgot Samsung Password
1.8 Forgot Facebook Password
1.9 Forgot Yahoo Mail Password
1.10 Forgot Gmail Password

How to Reset/Change Voicemail Password on iPhone/Android When You Forgot

I cannot listen to my voicemail because I forgot the voicemail password. Who should I turn to for help? My iPhone carrier is AT&T".

Voicemail, also named as voice message or voice bank is the system that allows you to exchange personal voice messages using an ordinary telephone. Nowadays, voicemails are widely used on iPhone and Android by the carriers.

It is convenient to go through an automated message to listen to your voicemails, however, once you forgot the voicemail password, you will find it a headache. In this post, we will introduce ways to help you reset or change the voicemail password from carriers like AT&T, Verizon, Sprint, T-Mobile, etc.

Voicemail Password Reset

Forgot Voicemail Password

Click here to know more details about Voicemail.

Solution 1. How to change voicemail password directly if you do remember the old password

This way is only available assuming you remember the original voicemail password, and you change the password on your iPhone and Android directly.

On your phone, go to "Settings" > "Phone" > Hit "Change Voicemail Password" > Enter the current voicemail password and "Done" > Type the new voicemail password and "Done" > Type your new password again, and confirm to change your voicemail password.

Reset iPhone Voicemail Password

After that, next time you open the voicemail notification, you can enter the new voicemail password to listen to the voice messages.

Solution 2. How to reset voicemail password from your carriers (AT&T, Verizon, Sprint, T-Mobile, etc.)

If you forgot voicemail password on your iPhone or Android phone, then there is no direct way but asking for help for your carrier to help you.

#1. Reset AT&T voicemail password on iPhone

AT&T iPhone Unlock

For finding back your AT&T voicemail password, there are two ways to make it, set up password from a call and change the password from websites.

AT&T voicemail password reset via a call

1Call 611 or 800-331-0500 to enter the wireless number starting with the area code.

2Press "3" to "Get Help with Voicemail" > "3" to select to reset your voicemail password.

3 Enter the Billing Zip code for the account, and after that your iPhone will display "Password Incorrect – Enter Voicemail Password" > Type the last seven digits of the wireless phone number and "OK".

Change AT&T voicemail password online

1Go to https://www.wireless.att.com/olam/loginAction.olamexecute, log in your wireless account.

2Select "Reset Voice Mail PIN" > Reset the password and select a wireless number from the drop-down men > "Submit".

3After seconds, your iPhone will receive "Password Incorrect – Enter Voicemail Password", enter the last seven digits of the wireless phone number and tap "OK".

#2. Change Verizon voicemail password on iPhone

If you forgot voicemail password from Verizon carrier, there are three ways for you to reset the password.

Verizon iPhone Unlock

Reset voicemail password from a call on your phone

1Dial 611 and press "SEND". Or you can directly call (800) 922-0204 to ask for automated customer service menu.

2Follow the instructions and go to "Reset Voicemail Password" > Enter the requested information and follow the prompts to reset the password.

Kindly note that you cannot have the repeated digits or consecutive digits as the reset voicemail password. After that, you can check your Verizon messages.

Change voicemail password on Verizon online

1Go to https://wbillpay.verizonwireless.com/vzw/mobilesecure/services/resetVPass.action, log in you're the screen.

2Select the device to change the password > "Manage My Device" > "RESET VOICE MAIL PASSWORD" to get one option from "Create New Password" or "Choose a password for me" > "Submit" to change or create a new password from Verizon.

Make new password on Verizon app

In this way, you could download Verizon app to your phone to help you get the voicemail password reset.

1On your phone, go to "My Verizon" app > "Menu" > "Account".

Verizon Account Settings

2Tap "Account Settings" > Sign in your Verizon > "Security" > "Manage Voicemail Password".

Change Voicemail Password Verizon

3Input and confirm the new voicemail password and hit "Update" to make the changes.

Change Verizon Voicemail Password

#3. T-Mobile voicemail password reset on iPhone and Android

T-Mobile iPhone Unlock

Set up voicemail password

1Press and hold 1 on your phone's dialpad to connect your voicemail.

2A prompted display will let you create a password the first time to access your new voicemail account, and you need to use the last four digits of your mobile number.

3Create a new password with 4 to 7 digit code. Then record your greeting and name, and you can make the default settings to use the voicemail.

Reset T-Mobile voicemail password online

1Go to T-Mobile login page to log in your T-Mobile account.

2 Select "PHONE" > "Check Voicemail" > "Settings" > "PIN" to follow the screen instructions to complete the process of resetting password.

Change T-Mobile password on phone

1Press and hold 1 on your phone's dialpad to connect your voicemail.

2Press "*" key > "5" to enter the "Password Security" service.

3Press "1" to follow the instructions to change your voicemail password.

Extended reading: Locked T-Mobile phone may get the limited functions. For using T-Mobile freely, you can Unlock T-Mobile phone.

#4. Sprint voicemail password reset on iPhone and Android

Sprint iPhone Unlock

Reset voicemail password on Sprint online

In this part, you will be directed into use Sprint official page to reset voicemail password. It can help you a lot, like block text messages, unlock Spring phone, etc.

1Go to https://www.sprint.com, sign in your Sprint account.

2Click "My preferences" from "My Sprint".

Sprint Preferences

3Choose "Change voicemail passcode" under "Things I can manage online" to open the window of "Reset Voicemail Passcode" to start to follow the instructions to reset the passcode for voicemail.

Reset voicemail password on phone directly

Also you can dial the number on your phone to reset the password directly by dialing "*2" > "Account Information" or "Changes" to get the instructions to reset your voicemail passcode without going through voicemails.

Till now, the common ways of resetting voicemail password on your iPhone or Android phone have been shared here. For more ways of changing password from other carriers, you could contact the carriers to make the reset directly if you forgot the voicemail password.

Solution 3. Recover the deleted or lost voicemail password on iPhone

Surely, if you lost the voicemail password before you reset the password you can use iPhone Data Recovery to help you.

Do not miss this video tutorial to recover your voicemail messages here.

Check this post to get the details to recover deleted voicemails on iPhone.

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May 24, 2018 11:05 / Updated by to iPhone Troubleshooting