How to Solve the Pokemon Go Crash on iPhone and Android

November 15, 2023Iris Walker

Pokemon became a successful video game back in the day, and following up with the series, it is now a well-known game and anime for generations. But even for an amazing game, a Pokemon Go crash is inevitable. Many players who downloaded the game reported the same issue, especially when the new iOS release was updated on their iPhones. If you are an avid fan of the game and frustrated with crashes, look up the possible causes and resolutions to fix the problem.

Pokemon Go Crash

Part 1. Pokemon Go Requirements and Supported Regions

The adventure game was launched by Niantic in 2016 for iOS and Android platforms. It mainly uses the GPS function of the device to find, capture, and battle Pokemon, which also creates a real-time battle stadium in the gamer’s location. The game is available worldwide, but the in-game locations are exclusive to countries such as Farfectch’d and are only accessible if you are in Japan or South Korea.

Of course, the game was both praised and criticized by many reviews, along with technical errors. But even without errors, a Pokemon Go crash might still happen if your device does not meet the system requirements. As you may know, the game is supported on iOS and Android. Check the requirements below to play Pokemon Go:

For iOS:

For Android:

Note: Rooted devices are not supported. If you want to play Pokemon Go on Windows PC, here are more tips you might find helpful.

Part 2. Fix Pokemon Go Crash on Android & iPhone

But even when you meet the expected requirements, you will experience crashes when playing the games. Fortunately, some solutions can help you eliminate the random crashes in the game.

Aiseesoft iOS System Recovery

You will find value in Aiseesoft iOS System Recovery when your Pokemon Go crash happens due to iOS system erros. The desktop software offers several tools for system repair, including games, iOS versions, and apps. Instead of wasting your time manually indetifyingthe problem in Pokemon Go, Aiseesoft’s recovery tool will fix Pokemon Go crashes for you in a few clicks safely without losing the game progress and app data. Moreover, it supports almost all iPhone devices, from iPhone 11 to the latest iPhone 15 series. This is the quickest way to solve system errors on your device!

iOS System Recovery


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Step 1.
Download and install Aiseesoft iOS System Recovery on Mac or Windows. Launch and connect the phone to the computer using a USB cable. Ensure to select Trust when a prompt appears on your device. Also, confirm the device information to connect successfully.
Aiseesoft iOS System Recovery Connect Device
Step 2.
From the main interface of the program, click the iOS System Recovery button. The mode is used to detect and fix the phone's errors immediately. It will need the firmware package that matches the device.
Aiseesoft iOS System Recovery Mode
Step 3.
Click the Start button to download the needed firmware package. The process will take some time, so be sure not to disconnect from the WiFi network. Once done, click the Repair button, and Aiseesoft iOS System Recovery will fix the Pokemon Go crash.
Aiseesoft iOS System Recovery Firmware Package

Free Up Storage Space

The app consumes a lot of space and can get bigger with app data. Issues are often caused by low storage space, as your phone cannot operate smoothly. In this case, you must free up more space by deleting files you won’t need.


Step 1.
Open the app and head to the General menu. Tap the iPhone Storage option.
Step 2.
Scroll down and check the apps and files you want to delete. Always check the Recommended section to see which large files to delete.
Settings General iPhone Storage Free Up Space


Step 1.
Manage apps on Android by visiting the settings. Scroll down and tap the Apps menu. Uninstall the apps that you don’t need.
Free Up Space Android
Step 2.
Alternatively, empty the default gallery on your phone and use Google Photos to back up and sync the videos and photos.

Update the Pokemon Go

Always check for updates in Pokemon Go to avoid crashes. The updated version will always have new features and functions, allowing you to enjoy the game. If you haven’t installed updates, it will backfire with crashes. Here’s how to get it on iOS and Android:

Step 1.
Launch the App Store or Google Play and enter Pokemon Go in the search bar.
Update Pokemon Go Pokemon Go Crash
Step 2.
You will know an update is available when the Update button appears. Tap on it and wait until it is completely installed.

Restart The Smartphone

Sometimes, your phone might be acting with overloaded data. Restarting it will help to refresh everything and remove the Pokemon Go crash. You can resort to this method if the crashes on the app are only temporary:

Step 1.
If you are an Android user, long-press the Power button. Choose the Restart option from the menu to restart the device.
Restart Device Android Pokemon Go Crash
Step 2.
For iOS, press the Volume Up button and quickly release it. Do the same procedure to the Volume Down button. Then, long press the Side button until the Apple logo appears.

Part 3. FAQs about Pokemon Go Crash

Why does Pokemon Go keep crashing?

There are many causes for an app not to operate properly. It can be caused by third-party apps, background apps, and outdated app versions. Pokemon Go is also a huge app that needs a lot of sources at the expense of device storage and system requirements.

What to do when Pokemon Go crashes when catching Pokemons?

Try to put the device in Airplane mode until the No Internet Connection message appears. Then, turn the mode and see if the game continues.

How do I know when Pokemon Go is crashing on my iPhone?

Check the app’s status by visiting the down detector website. It specializes in tracking the issues in the game in the last 24 hours. You can also check the official page of Pokemon for any details about app crashes.


Pokemon is a popular game and anime series which everyone loves! But the Pokemon Go crash is unhinged, keeping you from enjoying the game. Even when you meet the system requirements, the app will eventually freeze, so you need a quick fix. Among the solutions given here, you should try Aiseesoft iOS System Recovery for an easier way to get rid of the issues. Try it for free on Windows or Mac by clicking the Download button.

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