How to Fix Wi-Fi Calling Not Working on iOS 18/17/16/15/14/13

October 10, 2019Nicole Jones
Is there anyone having the same issue? My Wi-Fi calling is no longer working on my iPhone XS after updating to iOS Beta. Since then, I'm not receiving any calls sometimes. I turned on airplane mode and it doesn't connect to Wi-Fi still. Anyone knows how to fix it?
Fix Wi-Fi Calling Not Working

As you all know, Wi-Fi calling is an HD voice service that uses High Speed Internet connection to make phone calls through Wi-Fi network. With Wi-Fi network, you can make and receive phone calls for free. Wi-Fi calling is convenient to us and you can use it to make free calls and contact with friends as you have a Wi-Fi connection.

Sometimes, Wi-Fi calling may corrupt suddenly after the latest iOS update like the situation above. Or you may not find the Wi-Fi calling option on your iPhone. To fix that, we summarized and offers you 6 free tips and the best iOS System Recovery tool to avoid Wi-Fi calling not working on your iPhone 15/14/13/12/11/X/8/7/6/5/4.

Part 1. Fix Wi-Fi Calling Stop Working with iOS System Recovery

Relying on the third-party software perhaps is the best choice to save your precious time. Aiseesoft iOS Data Recovery is the professional iOS System recovery tool to repair the Wi-Fi calling stops working issue after iOS update. What's more, this professional tool also fixes iPhone from recovery mode, DFU mode, headphone mode, Apple logo, black screen, and iTunes issues.

Aiseesoft iOS System Recovery


Aiseesoft iOS System Recovery

  • Fix screen issues like frozen screen, blue screen, white screen, black screen, etc.
  • Provide two repairing modes, including standard mode and advanced mode.
  • Downgrade iOS 18/17 to iOS 16/15/14/13/12/11, or upgrade iOS 15/14/13/12/11 to iOS 18/17.
  • Compatible with iPhone 15/14/13/12/11/X/8/7/6/5, iPad, iPod and more.
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How to fix Wi-Fi calling not working with iOS System Recovery

Step 1.
Free download, install and launch FoneLab iOS System Recovery on your computer. Click iOS System Recovery to start fixing. Click Start to detect the Wi-Fi calling problem.
Connect Device
Step 2.
It offers two repairing modes. You can choose Standard Mode to fix Wi-Fi calling stopped. Or you can also select Advanced mode, but all data on your iPhone will be erased. Then, confirm your choice.
Repair Mode
Step 3.
Select your iPhone model, and click "Download" to download the proper firmware. After downloading, it will automatically fix the Wi-Fi calling not working issue.

After that, Wi-Fi calling stopped issued can be fixed. You can enable Wi-Fi calling options on your iPhone. After iOS system recovery, all iPhone data will not lose and you don't have to worry about any data loss on iPhone.

Part 2. 6 Free Tips to Rescue Wi-Fi Calling Not Working Issue

Tip 1. Enable WiFi Calling on iPhone

Wi-Fi calling provides clear calls when chatting with friends. The Wi-Fi calling is turned off by default? However, you can enable it on your iPhone. Just go to Settings > Phone > Wi-Fi Calling, and switch Wi-Fi Calling on This iPhone slider to on. Then confirm the warning notice to turn Wi-Fi calling on.

WiFi Calling

Tip 2. Turn off/on Airplane Mode

Setting iPhone to flight mode can get your iPhone back to normal. This method can fix many iPhone issues, such as Wi-Fi not working, voicemail not working, etc. Turning on airplane mode will shut off any wireless connections on your iPhone, such as Wi-Fi, cellular and Bluetooth. (Slow Wi-Fi on Mac?)

To turn on airplane mode, you can swipe up from the top/bottom of the screen. Then tap the airplane icon to turn on flight mode. Another way is to go to Settings > Airplane Mode, and tap it on. After a few minutes, you can turn it on again.

Airplane Mode

Tip 3. Turn on/off Cellular Data

If there is a weak Wi-Fi signal around, your iPhone may automatically switch to the cellular data. You can turn off cellular data, so that your iPhone can only connect to Wi-Fi.

To turn off cellular data, you can open Control Center by swiping up from the top/bottom of the screen, then tap the cellular icon to close cellular data.

Or you can go to Settings > Cellular > Cellular Data, and switch the slider to turn Cellular Data off.

Cellular Data

Tip 4. Reset Network Settings

Whether Wi-Fi calling works depends on both your mobile network and Wi-Fi network. Sometimes Wi-Fi calling failed caused by a corrupted Wi-Fi connection. You can reset the network settings on your iPhone.

Go to Settings > General > Reset > Reset Network Settings. After that, all network settings will be erased. You need to connect to Wi-Fi and use Wi-Fi calling again.

Network Settings

Tip 5. Update Carrier Setting

Different from FaceTime, Wi-Fi calling is supported by a carrier. T-Mobile AT&T, Verizon and Sprint offer free Wi-Fi calling service in the US. If there were something wrong with Wi-Fi calling, you should check if the carrier has released some new updates for the network.

To update carrier setting, you can go to Settings > General > About, and check if the carrier notices you for update. Any wireless carrier will not be connected if you don't perform the update.

 Carrier Setting

Tip 6. Reset Subscriber Settings

For Sprint subscribers, you can update subscriber setting to solve Wi-Fi calling not working issue. Just tap the phone icon and dial the number ##25327# to update. Tap OK when the Reset Subscriber Settings shows up. During the subscriber setting process, your iPhone signal will lose for a few minutes and then return. After that, you can see the Sprint signal will appear in the status bar again.


In this passage, we mainly discussed free tips and the best iOS System Recovery tool to deal with Wi-Fi calling not working after iOS update. With the 6 free tips, you may get your problem solved easily. Perhaps, you want a quick and efficient solution. iOS System Recovery should be the best choice to fix the Wi-Fi issue after update, iPhone screen issue, and iOS mode issue. Hope that your problem will be solved. If you have any better tips, please feel free to leave a comment.

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