iPhone Won't Work
1.1 iPhone Won't Turn On
1.2 iPhone Won't Turn Off
1.3 iPhone Won't Charge
1.4 iPhone Won't Update
1.5 iPhone Won't Connect to WiFi
1.6 iPhone Won't Sync
1.7 iPhone Won't Connect to iTunes
1.8 iPhone Won't Connect to Computer
1.9 iPhone Won't Download Apps
1.10 iPhone Won't Play Videos
1.11 iPhone Won't Send Pictures
1.12 iPhone Won't Rotate

Videos Won't Play on iPhone? Here Is The Fix

Equipped with higher resolution display, iPhone enables you to enjoy better video playback. With iPhone, many iOS users can indulge in the visual convenience and enjoyment. But some people say their iPhone devices cannot play videos. Do you ever faced the situation that videos won't play on iPhone?

Videos Wont Play on iPhone

"Videos won't play on my iPhone XS! Every time I've tried to play a video, the screen has just been going round in circles icon and no video has played. This situation has been the same in Facebook. What is wrong with the iPhone video?"

It can be irritating to be trapped in a similar issues of videos won't play videos, including "why won't my videos play on my iPhone", "iPhone 6 cannot play videos" or "videos cannot play on iPhone 11", etc. This article will help get it done, which provides multiple useful ways.

1. Fix videos won't play video on iPhone by converting video formats

Why won't my videos play on my iPhone? Actually, there are many reasons cause videos won't play on iPhone. The common one is for the video incompatibility. You should play the videos that are compatible with iPhone, or videos won't play on iPhone. Here you can learn video format for iPhone.

• H.264, up to 1.5Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats.

• H.264 video, up to 768kbps, 320 by 240 pixels, and 30 frames per second, Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48 kHz, and stereo audio in .m4v, .mp4, and .mov file formats.

• MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48 kHz, and stereo audio in .m4v, .mp4, and .mov file formats.

To convert videos to iPhone compatible formats, you can use Video Converter Ultimate. This video tool enables you to download online videos or convert videos to iPhone video format without any hassle.

Video Converter Ultimate For Mac

2. Delete invalid or damaged videos to solve iPhone won't play videos

Another common reason why iPhone won't play videos is that these videos may have been damaged or invalid. You may find the invalid or damaged video symptom when your iPhone has been hanging or freeze consistently in the middle of a particular video. Just delete the invalid or corrupted video file and check if your iPhone video playback turns to be normal.

3. Fix videos won't play video on iPhone by resetting on iPhone

Another chance that video won't play on iPhone is because your iPhone may get frozen, so that it cannot respond to your video playback command. In this case, you are able to perform a soft reset. Given your iPhone is being frozen on the video playback, you can press and hold the Sleep/Wake button as well as the Home button at the same time until you see the Apple logo appearing.

Soft Reset iPhone to Slove Videos Wont Play on iPhone

4. Force quit video apps to get rid of iPhone won't play videos

If you fail to play videos on apps resulting from some misbehaviors, press the "Home" button twice until a preview of the apps you have been using appears, then swipe left or right to force quit the video app. After this operation, you have a big chance to get out of the situation that videos won't play on iPhone.

Force Quit Video App

5. Delete faulty apps to fix iPhone won't play videos

The reason why the video won't play on iPhone is because of faulty app you've installed on iPhone. If the application is badly coded, it will affect the video playback on iPhone. The faulty app may result in multple issues on your iPhone. Find and delete possible faulty apps, and deeper tap on its app icon. Until an X appear, and tap on it to delete the faulty app. Check to see whether video can play on iPhone.

Delete Apps to Fix iPhone Wont Play Videos

6. Delete Safari cache by clearing history and data

If you use Safari to watch a video on iPhone, but video playback is not working because of Safari cache, you need to clear Safari history and website data. Navigate to Settings and choose the option of "Safari". Tap "Clear History and Website Data". Then a pop-up window shows up, confirm it. Finally return to see whether videos will play on iPhone

Clear Safari History and Data

7. Restore your iPhone to make your iPhone play media files normally

Last but not least, if the methods recommended above cannot solve the issue that video won't play on iPhone, you have to restore your iPhone.

➤ You can use iTunes to restore your iPhone. Connect iPhone to your computer with iTunes installed. In iTunes screen, click your iPhone name, then Summary at the top of the screen. Click "Restore iPhone" and confirm it when prompted.

Restore iPhone from iTunes

➤ Or choose iPhone Data Eraser to perform a factory reset on iPhone. This software will help you easily delete all content and settings on iPhone with fast speed.

Step 1Connect your iPhone to computer with USB cable. It will detect your device soon.

Connect iPhone

Step 2Select an erasing level (Low, Medium and High)."High Level" is recommended.

Select Erasing Level

Step 3Choose "Start" and prepare to erase all data, including Facebook messenger messages.

Erase iPhone Data

In this article, we mainly talk about why videos won't play on iPhone. We show you 7 useful ways to help deal with the problem that iPhone won't play videos. Hope you can easily solve the problem and enjoy videos on iPhone normally. If you have any great method, please leave us a message.

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May 08, 2018 20:46 / Updated by to Video, Play Video

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