Is your iPhone screen not working or responding to touch? You may tap, swipe, or press the screen repeatedly, but nothing happens. An unresponsive iPhone touch screen can happen because of software glitches, a frozen app, a dirty screen, faulty accessories, or physical damage.
Whether your iPhone screen is frozen, delayed, showing ghost touches, or completely unresponsive, this guide provides effective solutions to help you fix the iPhone screen not working issue and restore normal touch functionality.

When your iPhone screen is frozen or not responding, a force restart is usually the first solution you should try. It can fix temporary system crashes without deleting your data.
The restart method depends on your iPhone model.
For iPhone 8 and Later (Including iPhone 15/16)
For iPhone 7 and iPhone 7 Plus
For iPhone 6s and Earlier
If the problem of iPhone/iPad touch screen not working is caused by the dirty screen, you can attempt to clean your iPhone/iPad screen. The screen can get the accumulation of grease, dirt and other physical materials. Here are some tips for iPhone/iPad touch screen cleaning.
Sometimes, a damaged or poor-quality screen protector can cause iPhone touch screen problems. A thick case or improperly installed tempered glass may also affect touch sensitivity.
Try removing:
After removing them, test whether your iPhone screen responds normally.
If the touch screen works again, replace the protector or case with a compatible one.
If your iPhone touch screen is not working only while charging, the problem may be caused by a faulty charger, cable, or other accessories.
Some low-quality or uncertified charging accessories may interfere with the touchscreen and cause inaccurate touch responses.
Try these solutions:
After changing the charging accessories, test your iPhone screen again.
This way might be your last choice if you've tried the previous methods. Before you want to get your iPhone restored, you'd better back up your iPhone to iCloud or computer. Then you can hard reset iPhone via iTunes, device settings or a reputable iPhone reset software.
Restore iPhone via iTunes
Reset your iPhone to factory settings
Restore iPhone with FoneEraser
FoneEraser is a reputable and reliable iOS data erasing tool. Within several clicks, your iPhone/iPad is going to be renewed to factory settings securely.
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Last but not least, if the unresponsive iPhone/iPad screen is caused by iOS system issue, you are able to use iOS System Recovery to help you. With clicks, you can let your iPhone/iPad turn to normal.
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Launch iOS System Recovery and connect your iPhone to it with USB cable. Click "More tools" from left and then choose the "iOS System Recovery" on the preview window. Click "Start" button.
Click "Question" button and follow the guide to turn your iPhone into Recovery or DFU mode. Here we put disabled iPhone into DFU mode.
Select the iPhone model and then click "Download" to download the repaired device plug-in. Finally, iOS System Recovery can automatically fix your iPhone and bring it back to normal.
You can watch the video to learn more about iOS System Recovery:
In this article, we mainly show you several solutions if you encounter the issue of iPhone screen not working. If you have any better methods, welcome to tell us.
Why is my iPhone touch screen not responding?
An iPhone touch screen may stop responding because of temporary iOS glitches, frozen apps, dirt or moisture on the screen, faulty screen protectors, charging accessories, software bugs, or physical damage. You can try restarting your iPhone, cleaning the screen, removing the screen protector, updating iOS, or using an iOS system repair tool if the issue is caused by software problems.
Why can't I touch my iPhone after an iOS update?
If your iPhone touch screen stops working after an iOS update, the problem may be caused by temporary software bugs or system compatibility issues. Try restarting your iPhone, checking for another iOS update, resetting settings, or using a professional iOS system repair tool to fix system errors without manually troubleshooting complex issues.
What is iPhone ghost touch and how do I fix it?
iPhone ghost touch happens when your screen responds to touches that you did not make, such as opening apps, typing automatically, or moving around the screen by itself. This issue can be caused by a damaged display, faulty screen protector, moisture, or iOS problems. Remove the screen protector, clean the screen, restart your iPhone, and check whether the issue disappears.
How do I fix an iPhone screen that is not responding after getting wet?
Water or moisture can interfere with the iPhone touchscreen and cause it to stop responding. Turn off your iPhone immediately, dry the device with a soft cloth, and avoid charging it until it is completely dry. If the screen still does not work after drying, the internal components may be damaged and require professional repair.
Conclusion
When your iPhone screen is not working, the problem can be caused by various reasons, including software glitches, dirty screens, faulty accessories, iOS system errors, or physical damage. Before seeking professional help, you can try simple solutions such as force restarting your iPhone, cleaning the screen, removing the screen protector, and checking your charging accessories.
If your iPhone touch screen is still unresponsive because of an iOS system issue, Aiseesoft iOS System Recovery can help repair common iOS problems and restore your device to normal without complicated troubleshooting.
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However, if your iPhone screen has physical damage, such as cracks or internal hardware issues, professional repair may be required.
By following the methods in this guide, you can identify the cause of your iPhone screen not working issue and choose the right solution to get your iPhone touchscreen working properly again.
Fix your iOS system to normal in various issues like being stuck in DFU mode, recovery mode, headphone mode, Apple logo, etc. to normal without any data loss.
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