Fix This iPhone is Supervised by Another Computer: Full Guide

August 20, 2025Maya Bennett

If you’ve ever connected your iPhone to a computer and suddenly saw the message “This iPhone is supervised by another computer”. So, what does that mean? And more importantly, how do you get rid of it? Supervision typically indicates that your device has been managed or configured by an organization, such as a school, business, or IT department. It’s a way for them to control certain settings, install apps remotely, or limit features, but if the phone is now yours, or you just want full control. In this guide, we’ll walk you through everything you need to know about this issue. We’ll start by helping you confirm if your iPhone or iPad is supervised, then show you how to remove that supervision using different methods. Use tools like Aiseesoft iPhone Unlocker, or explore free fixes via iTunes, Settings, or even Apple Business Manager, we’ll cover it all step by step. Let’s get started!

This Iphone Is Supervised By Another Computer

Part 1. How to See If Another Computer Supervises Your iPhone/iPad

Are you curious how to tell if your iPhone or iPad is managed or under the control of another? It's probably easier than you think to determine if your device is supervised. A supervised device means that someone is managing it more often than not through a school, company, or another institution that has used a tool such as Apple Configurator or a mobile device management (MDM) profile to supervise the device. So let's see if this is the case for your device by following a few easy steps:

Steps to Check Supervision on iPhone/iPad

Step 1.
Go to Settings on your device.
Step 2.
Tap General, then scroll down and tap About.
Step 3.
Look for a line that says, “This iPhone is supervised and managed by [Organization Name].”
Check Supervision On Iphone

If you see this message, it means your device is indeed supervised. You might also notice certain features, as well as restricted or pre-installed apps, that you can’t delete. The supervision status is often tied to a profile installed by another computer or system. Hence, the message "This iPhone is supervised by another computer". Now that you’ve confirmed the device is supervised, let’s explore the ways you can remove that control and regain full access.

Part 2. How to Unsupervise a Supervised iPhone/iPad

An iPhone is supervised by another computer, which means that your phone is managed remotely by an IT department or a corporate or educational institution. This supervision can limit what you can do on your iPhone or iPad, like installing certain apps, changing settings, or using features freely. It's completely valid to want full control over your device again. The good news? There are multiple options for removing supervision from an iPhone or iPad, even when you don't know the password. We'll show you how to remove supervision from your phone using third-party tools or by resetting settings, and provide step-by-step instructions so you can choose the option that best suits you.

Option 1. Remove Supervision without Password: Aiseesoft iPhone Unlocker

Aiseesoft iPhone Unlocker is one of the most useful tools available when another computer is monitoring your iPhone and you don't have the password or login information. This software is designed to unlock various locks on iOS devices, including screen locks, Apple ID restrictions, MDM restrictions, and other similar locks. It is simple to use and does not require technical skills, making it ideal if you have purchased a second-hand device or do not have access to the original managing account anymore.

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Key Features of Aiseesoft iPhone Unlocker

  • Remove MDM (Mobile Device Management) supervision without a password.
  • Unlock iPhone screen passcodes, Face ID, or Touch ID.
  • Erase Apple ID without knowing the password.
  • Works with most iPhone/iPad models, as well as iOS versions.
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Steps to Remove Supervision Using Aiseesoft iPhone Unlocker

Step 1.
After downloading, install our tool, Aiseesoft iPhone Unlocker. Prefer to select Bypass MDM in the main interface.
Iphone Unlocker New Interface
Step 2.
After connecting the iPad to the computer via a USB cable, follow the on-screen directions. To begin the MDM removal process, click Start Now.
Start Bypassing
Step 3.
Follow the on-screen instructions. The tool will remove the MDM profile and unsupervise your iPhone within minutes.

Reminder: The MDM will be deleted automatically if Find My iPhone is turned off. To disable it, you must follow the remaining steps if it is enabled.

Following this procedure, you will have complete access to all of your device's features and it will no longer be connected to the previous organization's supervision.

Option 2. Unsupervise via Settings

If you’re lucky and the supervision settings on your device aren’t heavily restricted, you might be able to remove them directly through the Settings app. It is the most straightforward method, though it depends on whether the option is unlocked or not. It's a quick solution for users who see the “this iPhone is supervised by another computer” message and want a bypass MDM without using third-party tools.

Steps to Unsupervise via Settings

Step 1.
On your iPhone, go to Settings.
Step 2.
Tap General and select either VPN & Device Management or Profiles & Device Management, depending on your iOS version.
Select Profile And Device Management
Step 3.
If a profile labeled MDM Profile or your school/company name appears, tap it. Select Remove Management. If prompted, enter the device passcode.
Tap Remove Management

Once completed, the supervision profile should be removed. However, this option only works if the device wasn’t locked down with extra restrictions. If the remove button is greyed out or missing, you’ll need to try another method to bypass “another computer supervises this iPhone.”

Option 3. Remove Supervision via Apple Business Manager

If your iPhone is part of an organization's device enrollment program, it’s likely managed through Apple Business Manager (ABM). It means that the supervision profile was installed remotely and automatically. The only way to remove this kind of supervision is by contacting the organization that enrolled the device. If you’re seeing the message “Another computer supervises this iPhone” and it was issued by a school or company, here's what can be done.

Steps to Remove Supervision via Apple Business Manager

Step 1.
Open Devices on the sidebar, you can search for a particular device in the search field, then select it from the list.
Step 2.
After you locate the devices, pick the total number of devices displayed at the top of the list, and then click Edit next to Edit MDM Server.
Step 3.
Then, select Unassign or Release from Organization to remove the device from the MDM server.
Step 4.
Select Continue, review the information in the dialog box, and then select Continue to finalize the action.
Supervision With Apple Business Manager

Note: You can’t manually remove a supervision profile installed via ABM unless the organization officially releases the device.

This method is only effective when you have cooperation from the managing organization. If you don't, you may need to consider bypass tools or factory reset options to deal with the "this iPhone is supervised by another computer" status.

Option 4. Use iTunes to Remove iPhone Supervision in Recovery Mode

A potential solution is to restore the device using iTunes in Recovery Mode. This process will wipe the iPhone and install the iOS firmware, which will remove the supervision setup in many cases, especially if it wasn't fully enforced on Apple's Business Manager.

Steps to Use iTunes in Recovery Mode

Step 1.
Attach using a USB cord to your iPhone and PC. Put your iPhone into Recovery Mode.
Step 2.
Once in Recovery Mode, launch iTunes (or Finder on macOS Catalina or later).
Step 3.
iTunes will prompt you to update or restore your iPhone. Choose Restore.
Step 4.
Wait for the restore process to complete. Your iPhone will resume as a new device.
Remove Supervision Recovery Mode

Important: If your iPhone is enrolled via Apple Business Manager or has a Mobile Device Management (MDM) profile installed at the system level, supervision may be restored after the restore, especially if the device reconnects to the internet during setup.

Still, using iTunes in Recovery Mode is a useful trick to try if you're looking to bypass or reset an iPhone that says “This iPhone is supervised by another computer”.

Option 5. Erase the Management Profile on iPhone via Factory Reset

A factory reset may help you remove the management profile when the MDM or supervision is not entrenched due to Apple’s Device Enrollment Program. Recall that a factory reset will erase all the device's data, so ensure you have a backup of any crucial information before proceeding.

Steps to Factory Reset Your iPhone

Step 1.
Open Settings on your iPhone. Select Transfer or Reset iPhone under General.
Step 2.
Tap Erase All Content and Settings. Then, enter your device passcode if needed.
Step 3.
Verify your selection and watch for the iPhone to reset completely.
Remove Supervision Via Reset

The iPhone will restart and walk you through the initial setup procedure after the reset. At this point, you'll see if the supervision and management profile returns. If they do, your iPhone is likely linked to a school, work, or organization via Apple Business Manager. This method is a quick fix worth trying, especially when you don’t have access to admin credentials.

Part 3. FAQs about This iPhone is Supervised By Another Computer

What is the best way to bypass “another computer supervises this iPhone”?

Using professional unlocking tools, such as Aiseesoft iPhone Unlocker, is one of the easiest ways, especially when you don’t have a password. You can also try removing the profile via Settings or iTunes in Recovery Mode.

Can Apple Support help me unsupervise my iPhone?

Not unless you are the original owner and can provide proof of purchase. Apple won't remove supervision set by organizations unless you're authorized.

Why does the message still appear after a reset?

Because the supervision is linked through Apple Business Manager, and unless it’s removed from that system, the profile will reinstall itself during setup.

Conclusion

In summary, if your iPhone says "This iPhone is supervised by another computer," then you will be managed remotely, often taking away some of your control of the device. Luckily, there are several options for checking supervision and removing it, whether through Settings, Apple Business Manager, iTunes, or programs like Aiseesoft iPhone Unlocker. Pick the option that suits you best to start accessing your device completely.

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