FAQ: When I filled all the information and clicked "continue" on the purchasing page and then the screen turned black, do I have purchased the software?

Last revised: 2017-02-21 07:39:08


FAQ for the following products:

4K Converter DVD Creator Screen Recorder Video Converter Ultimate

Usually our confirmation email with the registration code is sent by the third party after you purchasing the software. You can first have a check of your spam box and it may be blocked by your mailbox. If you still can't find it there, please provide your order number or purchasing email to contact us at

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