FAQ: What things should I notice when connecting iOS devices?

Last revised: 2017-3-16 11:20:04


FAQ for the following products:

Mac FoneLab DVD Creator for Mac Mac FoneLab for AndroidMac Video Converter Ultimate 9

Different settings are required for devices with different iOS versions. For devices with iOS versions lower than iOS 11.4.1/12/13, we suggest you unlock the device before connecting. For devices with iOS 11 and higher versions, you need to unlock the device, and click Trust on the device , then connect it to computer.

Note: If the program still fails to read the device after you have unlocked and trusted the device, we suggest you reconnecting the device.

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